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    Winter In Venice

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      Frequently Asked Questions

      Browse our sections to find the information you need. If you don’t see your question answered, please contact us - we would be happy to help you!

      PRODUCTS

      No. As much we find pleasure in pampering you with specially created formulations that are nothing short of indulgent, we don't believe in compromising Mother Nature for ourgains.

      At Winter in Venice, we are against animal cruelty. Our products are not tested on animals. We operate within strict rules and are against all method of animal testing.

      We are specialists in sourcing interesting and creative packaging for ourselves and in doing so have formed various partnerships with packaging suppliers all over the world.

      We source all items in your bed and bathroom from fluffy cotton towels, linen, robes, beauty products, packaging, candles and ornamental homeware.. The list is endless.

      Please get in touch with enquries@winterinvenice.co.uk

       
       

      SHIPPING & RETURNS

      Yes we do! We offer FREE Shipping on orders over £75.  

      £4.99 Delivery rate applies for orders under £75

      Standard Next Day delivery with DPD. Based on the time the order is placed and the cut off with the courier, delivery time may extend to be within 2 working days (UK Mainland).

      Orders will be despatched by courier, a signature is required. 

      Please see our return policy here.

      Please contact our special projects team to discuss your needs

      Email sales@winterinvenice.co.uk get in touch with our support team. We’ll be in touch within 24 hours to answer your question.

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